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IT & Library Services - IT Guides

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IT Services: Avery Hill

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Contact Us

Email: IT Service Desk - itservicedesk@gre.ac.uk

Visit: Mansion Site - Mansion Lab Desk, currently open from;

Monday to Friday - 09:00 until 17:00 

Please note that the desk is closed on Saturdays and Sundays throughout the year.

Personal Device Availability (i.e. Laptops)

At Mansion Site Library, there are 17 laptops available for use throughout the building. They are available to borrow via the Welcome Desk, during staffed hours. They may be loaned for up to four hours at a time.

Please note that the Library does not loan personal devices, with the exception of laptops borrowed for use within the Library (these laptops cannot be removed from the Library).

Specialist Applications & Software

A number of computers have specialist applications and software installed; you can check what specialist software your Faculty provides by clicking here. If you are having difficulty in accessing a program listed, please contact the IT Service Desk in the first instance.

Your Faculty may have specific computer labs that have specialist software you require. If you are having difficulty in accessing a program within one of these labs, please contact your Faculty in the first instance.

Copying, Printing & Scanning on Avery Hill Campus

Looking to copy, print or scan? There are multiple facilities throughout Avery Hill Campus. Please view under Campus Computing Study Space for facilities per study area; there are further printing facilities available in Mansion Site Library within the Green RoomNorth Hall and off the Marble Hall (opposite the Welcome Desk).

If you are printing from either Mac or your own device, you will need to use the Web Print link. For PC users, the printers are linked to all PCs by default.

Top-Up Your Print Credit

To print, you will need to have print credit. This can be added to your student card using the top-up money loaders situated at;

Location Area Number of money loaders available
Mansion Site Library Ground Floor - Marble Hall 1
M010 Ground Floor - Quiet Zone 1

Please note that the print credit machines do not give change; please ensure that you have the exact funds to top-up.

Top-up your print credit online by card.
View Information and FAQs about this service here.

What do you think?

We are continually looking to improve our LibGuides. If you feel there is something that would be useful here, please let us know by contacting the Library team at the following address library@gre.ac.uk

This address is only for sending your comments and suggestions. If you require IT help, please contact us through the details provided at the top of the page.

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