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IT & Library Services - IT Guides

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IT Services: Greenwich

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Contact Us

Email: IT Service Desk - itservicedesk@greenwich.ac.uk

Visit: Stockwell Street Library IT Point, open;

Monday to Friday - 17:00 until 20:30

Saturday to Sunday - 15.00 until 18:30

Computer & Study Room Availability

View computer availability throughout Greenwich campus.

For Group Study Room availability, go to the Portal and click on Timetables, then Rooms.

Book a Group Study Room.

Personal Device Availability (i.e. Laptops)

At Stockwell Street Library, there are 110 laptops available for use throughout the building. They are available on a first come, first served basis; you do not have to book a laptop. The laptops are held in charging cabinets throughout Stockwell Street Library. They are located within the Print Areas of the Basement, Ground and First Floors. There are also a limited number of chargers available, which can be borrowed from the Welcome Desk (Ground Floor).

Please note that the Library does not loan personal devices, nor can the laptops be removed from the Library.

Specialist Applications at Stockwell Street Library

Eikon (financial software incorporating Datastream and Thomson One) is available on four computers on the First Floor; please visit the IT Help Point on the Ground Floor for access assistance. You will need the specific username and password for the software; request these by filling out the Eikon request form.

Copying, Printing & Scanning on Greenwich Campus

Looking to copy, print or scan? There are multiple facilities throughout Greenwich Campus. Please view under Campus Computing Study Space for facilities per study area; there are further printing facilities available at the Print Areas in Stockwell Street Library, on the Basement, Ground, First and Second floors. There are additional printing facilities available within the Design Studio (S11), in the Stockwell Street Building.

If you are printing from either Mac or your own device, you will need to use the Web Print link. For PC users, the printers are linked to all PCs by default. Please note that plotter services are not available through Web Print.

Plotters

Please visit the IT Help Point on the Ground Floor in Stockwell Street Library for instruction on plotter use. Alternatively, help may be found in the Design Studio (S11), within the Print Area. Instruction available during staffed hours only.

Top-Up Your Print Credit

To print, you will need to have print credit. This can be added to your student card using the top-up money loaders situated at;

Location Area Number of money loaders available
Stockwell Street Library Ground Floor - Print Area 1 (please note the machine does not give change)

Please note that the print credit machines do not give change; ensure that you have the exact funds to top-up.

Top-up your print credit online by card.
View Information and FAQs about this service here.

What do you think?

We are continually looking to improve our LibGuides. If you feel there is something that would be useful here, please let us know by contacting the Library team at the following address library@gre.ac.uk

This address is only for sending your comments and suggestions. If you require IT help, please contact us through the details provided at the top of the page.

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