Library Guides        Library Workshops          Opening Hours           Book an Appointment

Library Charges (including library fines): Home

All you need to know about charges for overdue or lost books

Paying Charges

Charges can be paid via your Library account in LibrarySearch using a debit or credit card (no minimum payment required)

For more information, go 

Appeal against charges

If you believe that fines have been charged that you should not have to pay (e.g. because you have been absent from university due to illness), you will need to complete an appeal against charges form. This process ensures that everyone is treated equally and fairly.


This guide aims to answer any questions you have about library charges (including library fines) and help you to avoid accumulating them in the future. If you have a question which is not answered in this guide please contact us at

We want everybody to have a positive experience using the University of Greenwich Libraries, and we really don’t like issuing fines! Have a look at the FAQs and top tips pages to ensure you avoid charges.

In the box below you will find information about

  • Late returns of item (Book, DVD etc)
  • Late Returns of laptops
  • Lost, damaged and significant overdue items


Late return of items (books, DVDs etc)

All items on your account are automatically renewed unless another user has reserved it 

If you do not return a reserved item by its due date, fines will be charged until it is returned. .

Fines are £2 per day for overdue overdue books and DVDs..

Late return of Laptops

If your fines reach £20, your account will automatically be blocked. If this happens, you will need to reduce your fines to under £20 to continue to borrow. It is your responsibility to manage your library account. As a courtesy we send an email reminder to your university email account two days before books are due back. However, you should not rely solely on this courtesy email.

To log in and renew your library books, go to the portal and select 'Go to Library Account" from My learning tab

Fines are charged to ensure books are kept in circulation and are made available to others who need them. If you believe that fines have been charged that you should not have to pay, you must complete a Fines Appeal Form. This process ensures that everyone is treated equally and fairly.

Lost, damaged and unreturned items

It is your responsibility to take care of the items you borrow from the library. In the event that you lose, damage or fail to return an item, you will be invoiced for the replacement cost. This amount will be added to any charges on your library account. If you have any queries about the procedures below, please enquire at the Library Welcome Desk.

Lost items

If you have lost an item, please contact us as soon as possible. When you report an item as missing or lost, we start a search of the library for it. If it is not found after 60 days, we will invoice you for a replacement, although you can ask to be invoiced sooner if you wish. Once you have paid your invoice, we will clear your account.

If you find the item before the invoice is paid, normal overdue charges are payable on it up to the day it is returned to the library. You will not need to pay the invoice, which will be cancelled.

Damaged items

If an item is returned damaged, we will invoice you for the replacement cost.

Unreturned items

If you have not returned an item by the 30th day after it was due, we will invoice you for the replacement cost. If you return the item after this has occurred, you will not need to pay the invoice, but will need to pay the overdue fines.

Paying your invoice

Invoice charges can be paid:

  • by debit/credit card via your Library account in LibrarySearch 

If you pay your invoice for a lost item, you will not need to pay the overdue fines. If you then find the item you should keep it.

**Please note** We will suspend (block) your library account if you have an unpaid invoice for a lost, damaged or unreturned item. The block will remain in place until such time as the invoice has been paid, the item has been replaced or the original item has been returned to the library and the fines accrued have been paid.

If you find a lost item after you have paid the invoice, we will not refund the cost. The book is yours once paid for, so please ensure you check thoroughly before paying the invoice.