LapSafe Laptop Loans: Terms & conditions

By using the LapSafe laptop loaning cabinets at Avery Hill Library, Stockwell Street Library and Stockwell Street School of Design, you take note of and accept the following:

• LapSafe laptops are for on-campus use by the registered Greenwich Gateway ID cardholder only. They are your responsibility for the duration of the loan.
• All loans are single-day loans, due for latest return by 22:00. Please note laptops borrowed from Avery Hill and Stockwell Street libraries are due for return by 19:00 at weekends.
• Design School laptops will auto log off at 22:00.
• Any unsaved files will be lost if laptops log out or reboot and the university is not responsible for unsaved work.
• When borrowing from the libraries, check the name label of the laptop matches the sticker on the front of the locker. For the School of Design LapSafe, check the sticker on the bottom of the laptop matches the locker number it was borrowed from. If the stickers do not match, please contact library/support staff as follows:

Avery Hill Library LapSafe - at the Library Welcome Desk or email lapsafe@greenwich.ac.uk

Stockwell Street Library LapSafe - at the Library Welcome Desk or email lapsafe@greenwich.ac.uk

School of Design LapSafe - email Design Studios Support: designstudios@greenwich.ac.uk

• Do NOT charge or store personal belongings in the LapSafe lockers. The LapSafes are designed for university IT assets only and have undergone testing prior to being deployed for use. Library Services and/or the School of Design are not responsible for any loss or damage through misuse.
• To correctly return the laptop, plug in the charger, close the locker door and ensure the red charging light shows. This is required to discharge the laptop from your account and ensures it is available for others to use once it has recharged.
• Laptops left unattended in university buildings and not returned will incur a minimum 30-day LapSafe account suspension.
• Failing to follow the above could lead to your LapSafe account being suspended/blocked and/or accumulating fines (with an initial £25 flat fee) which may result in disciplinary action.

Courtesy emails are sent by the LapSafe system to help you manage your loans - at the time of borrowing and when correctly returned. You will also be emailed if you fail to return your device correctly, when you have 1 hour left on your loan and when your loan is overdue. Due dates/times are clearly displayed when borrowing a device and you should not rely on courtesy emails - failure to receive any email(s) is insufficient reason for not returning a device correctly by the due date/time. We remind you that the laptop is your responsibility for the duration of the loan.

These Terms and Conditions were last reviewed and agreed in February 2025.