Noise and Disturbances: Home
Our libraries are a shared resource - please behave appropriately and abide by the Library Code of Conduct and the rules for each Study Zone; these are clearly displayed throughout our libraries.
You should be considerate of others and behave in a manner appropriate to a study environment.
Users behaving inconsiderately or inappropriately in university library spaces may be asked to leave.
Repeated inappropriate behaviour will be referred to your faculty under the Student Disciplinary Procedure and may result in an immediate suspension from library spaces.
If others are disturbing your study, you can contact the library teams using the following methods:
Stockwell Street Library:
To report a noise disturbance or any behavioural issues in Stockwell Street Library,
please text* 07386 678169
Please provide clear information about the nature of the disturbance and the area of the library you are in; for example: basement, ground, Floor 1, Floor 2 etc.
A member of library staff will attend as soon as possible.
*Please note that this is a text / SMS only service.
This service is available between 9am-midnight during term-time.
Avery Hill Library:
Contact the team using the following email address:
Please note this mailbox is usually monitored in daytime hours (typically 9am-5pm) Monday-Sunday, excluding holidays.
Please provide clear information about the nature of the disturbance and the floor area you are on so staff can deal with it appropriately.
A member of library staff will reply to you as soon as possible.
Drill Hall Library:
Please note this mailbox only monitored in daytime hours 9am – 5pm Monday-Sunday, excluding holidays.
Or, speak to a member of staff on the library floor
Or call the library reception on 01634 883745
Please provide clear information about the nature of the disturbance and the floor area you are on so staff can deal with it appropriately.
A member of library staff will reply to you as soon as possible.
If the issue is urgent or an emergency, or outside the hours noted above, please report it at the relevant buildings’ main Security desk.
We also recommend you download the SafeZone app, the personal safety app for everyone at Greenwich which is designed to put you in touch with the on-campus first aiders, Security or emergency response teams more quickly when needed.
Please note this service is provided in the three campus libraries: Stockwell Street, Avery Hill and Drill Hall Libraries. If you are being disturbed in another building, please report it to Security or use the SafeZone app.
In an emergency, always call 999.
This page was last reviewed and agreed in August 2024