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Online Surveys

Online Surveys is an easy to use tool that allows you to design, distribute, and analyse surveys online. If you have used other survey software previously, you will find that Online Surveys has more or less the same functionality. The university has an institutional licence allowing us to create user accounts for staff and students. Please do not create an individual Project or Trial account as it will NOT be associated with the university institutional account and will be charged. The university institutional account is free.


What is it used for?

Final year undergraduate and postgraduate students use the service to create surveys as part of their research for their dissertations and theses. Staff members use the service to get responses to a range of research and feedback questions.


How do I get a student account?

Contact the Administrator Nadine Edwards in Libraries & Academic Enhancement by email via

Note if you are a final year student working on your dissertation or final year project in the Business Faculty, it is likely that yout lecturer may have already requested an account on your behalf. In this instance you will receive an automated email from JISC inviting you to create a password for the service.

Activating your Online Surveys account

Contact the administrator Nadine Edwards via to request an account. Once your account has been created you will receive an email invitation to complete the creation of your account. Click the activation link in the automated email you receive from JISC. You should be directed to the screen below.

Sing in to Online Surveys home page

To access your account once it has been activated, go to and sign in with your University email address Select the Send me a verification code link to complete the login process. 

The code is unique to your email address so no one else can see what you are doing and vice versa. 

The sender is Jisc online surveys and the subject header reads [EXTERNAL] You have been invited to join the University of Greenwich online surveys account. Please check your email junk folder in case it has gone there rather than in your inbox.
Each time you login, use the link above to access any surveys you create.

Staff requests

If you would like to request a user account for yourself or for your students, email the administrator Nadine Edwards at with a spreadsheet list of student names, User IDs and university email addresses. This enables the accounts to be created in bulk.

Help and Support

Online Surveys provides excellent help and support information. Select the Help and Support link at the top of the screen to search and view help topics in the first instance.

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